| Return Policy |
RETURN FOR REFUND OR EXCHANGE:
Top Q & A
If you are not satisfied with our product(s) regardless the reason, you can return for Exchange
or Refund simply by sending back what you purchased (except custom-made dancewear
and overstock items) to us with a copy of the shipping slip and fill the Return Form within 30
days (from the date you received our product). We shall proceed the replacement or refund
upon having received your returned good(s) subject to the following conditions: -
1. No sign that the shoes have been worn.
2. No damage or scratch on the surface or bottom of the merchandise(s).
3. Customers shall be responsible for ALL shipping charges for purchases and returns.
4. No restocking fee will be charged.
5. Replacement by the company will be free of charge including shipping.
6. Fast replacement is encouraged. It is the most efficient way to place a new order yourself
instead of waiting for us to do Exchange for you., we will credit back to you in full upon having
received your returned item(s).
7. It takes about 7~10 business days for us to proceed the new replacement or refund upon
having received customer’s returned merchandise(s). If you choose the different item(s), we will
credit back to you the balance subject to the good's price.
8. We shall not be held liable for the lost or the re-shipping cost due to the incorrect address
given by customer.
9. We shall not be held liable for any damage or lost caused during your returning transit. You
are recommended to use USPS or Insured Post for return shipment.
10. We shall keep our right to choose directly credit back to our customer or to send a check for
customer's refund.
11. We shall keep our rights to alter our price and terms any time at our sole discretion without
serving you a prior notice.
12. Please fill the Return Form while you send the return item(s) to the following address.
13. For items returned after 30 days, DanceShoesOnline.com will grant a credit of up to 80% of
the item’s value.
RETURN ADDRESS:
DanceShoesOnline.com
4/F, No.104 Xia Tu Hu, Golf Road,
Hui Yang, Guang Dong,
China 516211
Note: If you purchased our merchandises through an Associate of DSOL , please return to whom
you purchased from.
You will be notified by us via e-mail about your exchange or refund once we have received and
processed the returned item, please note that we can refund shipping costs only if the return is a
result of our error.
There is more information about shipping, order placement, personal information and credit
card security and more. Learn more...
or Refund simply by sending back what you purchased (except custom-made dancewear
and overstock items) to us with a copy of the shipping slip and fill the Return Form within 30
days (from the date you received our product). We shall proceed the replacement or refund
upon having received your returned good(s) subject to the following conditions: -
1. No sign that the shoes have been worn.
2. No damage or scratch on the surface or bottom of the merchandise(s).
3. Customers shall be responsible for ALL shipping charges for purchases and returns.
4. No restocking fee will be charged.
5. Replacement by the company will be free of charge including shipping.
6. Fast replacement is encouraged. It is the most efficient way to place a new order yourself
instead of waiting for us to do Exchange for you., we will credit back to you in full upon having
received your returned item(s).
7. It takes about 7~10 business days for us to proceed the new replacement or refund upon
having received customer’s returned merchandise(s). If you choose the different item(s), we will
credit back to you the balance subject to the good's price.
8. We shall not be held liable for the lost or the re-shipping cost due to the incorrect address
given by customer.
9. We shall not be held liable for any damage or lost caused during your returning transit. You
are recommended to use USPS or Insured Post for return shipment.
10. We shall keep our right to choose directly credit back to our customer or to send a check for
customer's refund.
11. We shall keep our rights to alter our price and terms any time at our sole discretion without
serving you a prior notice.
12. Please fill the Return Form while you send the return item(s) to the following address.
13. For items returned after 30 days, DanceShoesOnline.com will grant a credit of up to 80% of
the item’s value.
RETURN ADDRESS:
DanceShoesOnline.com
4/F, No.104 Xia Tu Hu, Golf Road,
Hui Yang, Guang Dong,
China 516211
Note: If you purchased our merchandises through an Associate of DSOL , please return to whom
you purchased from.
You will be notified by us via e-mail about your exchange or refund once we have received and
processed the returned item, please note that we can refund shipping costs only if the return is a
result of our error.
There is more information about shipping, order placement, personal information and credit
card security and more. Learn more...
Tools
| EXCHANGE, REFUND and FAST REPLACEMENT: |
EXCHANGE
How to execute an Exchange?
For better tracking purpose, we will place a new order for you, you only need to pay for the
shipping cost (we suggest you to have a fast replacement yourself, please refer to the Fast
Replacement below). If it is proved that it is due to our mistake, all costs will be our responsibility.
How to execute an Exchange?
For better tracking purpose, we will place a new order for you, you only need to pay for the
shipping cost (we suggest you to have a fast replacement yourself, please refer to the Fast
Replacement below). If it is proved that it is due to our mistake, all costs will be our responsibility.
REFUND
How to execute a Refund?
We will credit back to your credit account after having deducted the shipping charge; If it is proved
that it is due to our mistake, a full refund will be made to you.
How to execute a Refund?
We will credit back to your credit account after having deducted the shipping charge; If it is proved
that it is due to our mistake, a full refund will be made to you.
FAST REPLACEMENT
Why and How to do the fast replacement?
It is the most efficient way to place a new order yourself instead of waiting for us to do Exchange
for you. As it takes time for return (shipping), investigation and replacement for us to do it. Bear in
mind to enclose the copy of shipping slip/order form as well as your instruction. For example, if
you have placed new order for EXCHANGE, then instruct us to CREDIT BACK to you. If you did not
place a new order, instruct us to do it for you.
We offer you Free Shipping for your new replacement. Contact us for the coupon, please let us
know the order number of your returned item(s) when calling or writing to us.
Why and How to do the fast replacement?
It is the most efficient way to place a new order yourself instead of waiting for us to do Exchange
for you. As it takes time for return (shipping), investigation and replacement for us to do it. Bear in
mind to enclose the copy of shipping slip/order form as well as your instruction. For example, if
you have placed new order for EXCHANGE, then instruct us to CREDIT BACK to you. If you did not
place a new order, instruct us to do it for you.
We offer you Free Shipping for your new replacement. Contact us for the coupon, please let us
know the order number of your returned item(s) when calling or writing to us.
1. The coupons above DO NOT apply to those On-Sale and What's New itemsn nor to dancewear.
2. Free Shipping coupon DOES NOT apply to EMS Postal Zones: 7, 8, 9 & 10. Learn more...
3. Only one coupon code can be used for each purchase. Click to learn how to redeem a coupon.
4. Coupon discount rate may be changed at DSOL' sole discretion without having to serve a notice.
5. Expiration time is subject to Pacific Time (US & Canada) (GMT -08:00)
2. Free Shipping coupon DOES NOT apply to EMS Postal Zones: 7, 8, 9 & 10. Learn more...
3. Only one coupon code can be used for each purchase. Click to learn how to redeem a coupon.
4. Coupon discount rate may be changed at DSOL' sole discretion without having to serve a notice.
5. Expiration time is subject to Pacific Time (US & Canada) (GMT -08:00)
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